09be Privacy Policy

09be ("we", "our", or "platform") is a trusted online betting and casino service provider in Bangladesh. This Privacy Policy describes in detail how we collect, use, store, and protect the personal information you share with us while using our website 09be.cam.

By registering on our platform or using our services, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our services and contact us at [email protected].

This Privacy Policy may be updated from time to time. For significant changes, we will notify you by email or through a notice on the platform.

We collect various types of information to manage your account on the 09be platform, process transactions, and ensure secure service.

a) Information You Provide Directly

When you register or update your account, you submit the following information to us:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Home address
• Password (stored in encrypted form)
• Payment information: bKash, Nagad, Rocket, or Upay number; bank account details
• Identity verification documents (copy of national ID card or passport)

b) Automatically Collected Information

When you browse our website, the following information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Duration of time spent on the platform and pages visited
• Cookie and local storage data (for improving service quality)
• Login time and transaction log records

c) Information Received from Third Parties

For fraud prevention and identity verification purposes, we may occasionally collect limited information from authorised third-party verification agencies.

09be uses your personal information only for the following legitimate purposes:

• Account Management: Processing registration, login verification, and profile updates
• Financial Transactions: Processing deposits and withdrawals and managing balances
• Security Verification: Age confirmation (21+), identity verification, and fraud prevention
• Customer Support: Providing assistance through 24/7 live chat and email support
• Promotional Communications: Sending bonus offers, promotions, and updates with your consent
• Legal Compliance: Taking necessary steps to comply with applicable laws and regulations
• Service Improvement: Enhancing platform functionality and user experience
• Responsible Gaming: Identifying unusual playing patterns and providing relevant support

09be does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and managing technical infrastructure. These partners only have access to the information needed for their specific tasks and are bound by strict confidentiality agreements.

Legal Obligations

We may be required to provide relevant information to authorities by court order, government investigation, or applicable law. In such cases, we will only disclose information that is legally required.

Business Transfers

User information may be transferred if there is a significant change in 09be's business operations (merger or acquisition). You will be notified in advance and this Privacy Policy will remain in effect.

09be uses industry-standard security measures to keep your personal and financial information secure:

• SSL Encryption: All communication between the platform and your device is secured through 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — it is converted using a one-way hashing algorithm.
• Two-Factor Authentication: OTP verification is available for additional login security.
• Access Control: Only authorised staff have access to the information needed for their responsibilities.
• Regular Audits: Our security infrastructure is regularly reviewed and updated.
• Data Backup: Regular encrypted backups are maintained to ensure data integrity.

However, no method on the internet is completely secure. Even though we ensure the highest level of security measures, a complete guarantee of security is not possible. You also have a responsibility to keep your password confidential and to report suspicious activity immediately.

The 09be website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the platform function properly.

Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled.
• Functional Cookies: Used to remember your language preferences, game settings, and other preferences.
• Analytical Cookies: Help improve service quality by analysing how the platform is used.

You can control or delete cookies from your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly.

09be retains your personal information only for as long as necessary. The general policy is as follows:

• Active account data: for the entire duration the account remains active
• After account closure: for the minimum period required to meet legal and regulatory requirements
• Financial transaction records: for the period specified under applicable financial law
• Dispute-related information: until the matter is fully resolved

After the specified period, data is securely deleted or anonymised so that you can no longer be identified.

Your information may be processed or stored on servers outside Bangladesh to operate 09be's services. In such cases, we ensure that:

• Adequate data protection measures exist in the destination country
• Appropriate agreements are in place with the receiving party
• The protection standards of this Privacy Policy apply to transferred data

As a user of 09be, you have the following rights over your own information:

Right of Access

You have the right to receive a copy of the information we hold about you. To make this request, email [email protected].

Right to Rectification

You have the right to correct inaccurate or incomplete information in your account. You can update most information yourself from your account settings.

Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

Right to Object to Processing

Contact us at any time to stop marketing communications or to object to the processing of your information for a specific purpose.

Data Portability

Where applicable, you have the right to receive a copy of your information in a structured, commonly used format.

09be strictly provides services only to those aged 21 or above. We do not knowingly collect information from minors. Age is verified at the time of registration.

If we become aware that we hold information about a minor, we will immediately close that account and delete the relevant information.

09be reserves the right to update this Privacy Policy at any time. For significant changes:

• You will be notified by email at least 30 days before the changes take effect
• A notice will be displayed on the platform
• The "Last Updated" date at the top of the policy will be revised

Continued use of the platform after changes take effect will be considered as your consent to the new policy. If you do not agree with the updated policy, please request account closure.

09be's payment infrastructure includes third-party services such as bKash, Nagad, Rocket, and Upay. These services have their own privacy policies and we are not responsible for their use of information. You are advised to read the policies of these services when processing payments.

Game content providers (such as Pragmatic Play, Evolution Gaming, and Spribe) may use limited technical information necessary to operate their games. Such use of information is governed by their own policies.

This Privacy Policy is consistent with our Terms and Conditions and Responsible Gaming policy. You are advised to read these pages.